Privacy Policy

This Privacy Policy describes how Christmas Tour NYC collects, uses, and protects the personal data you provide when using our website [christmastournyc.com].

1. Data Controller

The data controller is:
Christmas Tour NYC
Email: info@christmastournyc.com

2. Data We Collect

When you contact us or make a booking, we may collect the following information:

• Name and surname

• Email address

• Phone number (including WhatsApp)

• Payment information (only through our booking provider – we do not store payment data directly)

• Other information you provide voluntarily

3. Purpose of Data Collection

Your data will be used exclusively to:

• Respond to your inquiries

• Process your bookings and reservations

• Provide customer support

• Send you updates related to your booking

4. Legal Basis

We process your data based on:

• Your explicit consent (e.g., when you contact us via WhatsApp or email)

• Contractual obligations (when you book a tour)

• Legal obligations (e.g., tax records)

5. Data Sharing

We do not sell or share your personal data with third parties, except with:

• Service providers (e.g., booking platforms like FareHarbor)

• Legal authorities when required by law

6. Data Retention

Your data will be kept only for the time necessary to provide our services and to comply with legal obligations.

7. Your Rights

You have the right to:

• Access, update, or correct your data

• Request deletion of your data

• Withdraw consent at any time

• File a complaint with the Data Protection Authority

Requests can be sent to: info@christmastournyc.com